Privacy Policy
Effective Date: [01/05/2026]
Cyclonix values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of personal data:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
b) Order Information
- Products purchased
- Order details and history
c) Technical Information
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent)
2. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Contractual necessity (to process and deliver your orders)
- Legitimate interests (to improve our services and prevent fraud)
- Consent (for cookies and marketing, where applicable)
- Legal obligations (to comply with applicable laws)
3. How We Use Your Information
We use your information to:
- Process and deliver orders (including Cash on Delivery orders)
- Provide customer support
- Send order updates, shipping updates, and service-related communications
- Process payments securely through third-party payment providers
- Improve our website and services
- Prevent fraudulent transactions and verify orders
4. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Payment service providers
- Shipping and logistics partners
- IT and hosting service providers
- Legal authorities when required by law
All third parties are required to handle your data securely and only for necessary purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Store user preferences
You can control or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is completely secure.
8. Your Data Protection Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time (where applicable)
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Email: thecyclonix@gmail.com
Company Name: Cyclonix
