Refund Window: Customers have 3 days from the date of delivery to request a refund.
Product Condition: The item must be returned in brand-new, unused condition with all original packaging intact.
Shipping Cost: If the product is defective or incorrect, the company will cover the shipping cost; otherwise, the customer will bear the return shipping expense.
Refund Process: Customers must submit a request via the support email or online portal. Once we receive the product in good condition and all checks are complete, the refund will be initiated to your original bank account or chosen payment method within 5 to 7 business days.
No Resale Policy: After a refund, the item will not be resold directly; it will be quality checked, disposed of, or refurbished before any further action.